Scam emails and fake campaigns

There are fraudulent e-mails and fake campaigns circulating on the internet from people pretending to represent Nestlé.

Some emails claim that you have won a competition, or will receive a special prize. In return the requester asks you to provide your personal details, and in some cases, money.

These are hoaxes. We would never operate in this way.

If you have received or are aware of this type of communication and have concerns, please report it to us via [email protected].

This will allow us to pursue potential legal options against fraudsters.

Here are the latest cases that have come to our attention:

August 2022: Nestlé Lanka Celebrating 115 Years – Limited Time Event

We have been made aware of a circulating SMS informing people to take part in a survey named “Nestlé Lanka Celebrating 115 Years – Limited Time Event” and requesting for personal information. Whilst we do hold a number of promotions to reward our consumers, please note that this message / survey is a hoax and did not originate from Nestlé Lanka.

If you come across these pages/ competitions, or know anyone who has

1. DO NOT provide any personal details (e.g. bank account numbers)

2. DO NOT make any payments.

3. CALL our Nestlé Consumer Services hotline on 114 724 724 to check and verify if the message is a scam.

Competitions on NESTLÉ FANS, MAGGI FANS and MILO FANS

We’ve been made aware of fake and unauthorized Facebook pages in the names of NESTLÉ FANS, MAGGI FANS and MILO FANS, which are conducting competitions and requesting for personal information and bank details. These pages are not operated by Nestlé, but created by third parties without any authority from Nestlé to create such a Facebook page or use our Trademarks. Whilst we do hold a number of promotions to reward our consumers, please note that these competitions are a hoax and did not originate from Nestlé, Maggi or Milo.

If you come across these pages/ competitions, or know anyone who has

1. DO NOT provide any personal details (e.g. NIC, bank account details).

2. CALL our Nestlé Consumer Services hotline on 114 724 724 to check and verify if the competition is a scam.

May / June 2021 – Claims of a Milo lottery | January 2022 – Claims of a Milo British offer

We’ve been made aware of a circulating SMS informing people they have won a lottery from Milo, and requesting for personal information and sometimes money. Whilst we do hold a number of promotions to reward our consumers, please note that this message / email is a hoax and did not originate from Milo.

If you have received a message or email like this, or know anyone who has:

1. DO NOT provide any personal details (e.g. NIC, bank account details).

2. CALL our Nestlé Consumer Services hotline on 114 724 724 to check and verify if the competition is a scam.

All original promotions conducted by Milo Sri Lanka will only be communicated through the brand’s own social media pages and mass media such as television.

March 2021 - 80th anniversary gift giveaway

We’ve been made aware of a circulating message that leads to an online page, claiming to giveaway free prizes on account of the company’s anniversary. Please note that this promotion is not affiliated with Nestlé Lanka and is likely a hoax. Valid promotions are shared on our official Nestlé Lanka corporate and brand social media pages.

• DO NOT provide any personal details (e.g. bank account numbers).

• DO NOT make any payments.

• CALL our Nestlé Consumer Services hotline on 114 724 724 to check and verify if the message is a scam.