- Website community features on a Nestlé Site
When you visit a Nestlé Site with a community featureand upload or share recipes, pictures, videos, artwork or other content, Nestlé may use and displaythe personal data that you share on such sites.
- Website viral features
Nestlé may use your personal data to offer you website viral features, such as a tell-a-friend program, where you can share certain news, product information, promotions or other content with family and friends.
This typically requires the collection and use of personal contact information (e.g. names and emails) so that the selected one-time message/content can be delivered to their recipients.
- Third party social networking
Nestlé may use your personal data from when you interact with third party social networking features such as “Facebook Connect” or “Facebook Like”. These features may be integrated on Nestlé Sitesincluding for purposes such as running contests and allowing you to share content with friends.
If you use these features, Nestlé may have the ability to obtain certain personal data about you from your social networking information.You can learn more about how these features work, and the profile data Nestlé may obtain about you, by visiting the website of the relevant third party social network.
- Other specific purposes
We may use your personal data for other specific business purposes, including to maintain the day-to-day operation and security of Nestlé Sites,to conduct demographic studies or audits,and to contact you for consumer research.
Sharing of personal data by Nestlé
Nestlé does not share your personal data with any third party that intends to use itfor direct marketing purposes, unless you have provided specific consent in relation to this.
Nestlé may share your personal data with third parties for other purposes, but only in the following circumstances:
Nestlé may provide your personal data to its affiliatesor related companies for legitimate business purposes.
Nestlé may engage service providers, agents or contractors to provide services on its behalf, including to administer Nestlé Sites and services available to you. These third parties may come to access or otherwise process your personal data in the course of providing theseservices.
Nestlé requires such third parties, who may be based outside the country from which you have accessed the Nestlé Site or service,to comply with all relevant data protection laws and security requirements in relation to your personal data, usually by way of a written agreement.
Nestlé sometimes stores your data out of country. In some instances there is a possibility that such data is transferred from one location to another. Such storage and transfers are undertaken with utmost care and attention. We contractually bind the service providers to store or transfer your information in a confidential manner and they are made to treat the data only according to relevant privacy laws of the land.
Partners and joint promotions
Nestlé may run a joint or co-sponsored program or promotion with another company and, as part of your involvement in the activity,collect and use your personal data.
Your personal data will only be shared with another company if you have opted in to receive information directly from that company. Nestlé encourages you to read the privacy notice of any such companybefore sharing personal data. If you do not want your personal data to be collected by or shared with a company other than Nestlé, you can always choose not to participate in such activity. If you do opt-in to communications from such a company, remember that you always have the right to opt-out and you would need to contact that company directly to do so.
Legal requirements and business transfer
Nestlé may disclose your personal data if itis required to do so by law or if, in Nestlé's good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims.
In the event of a full or partial merger with, or acquisition of all or part of Nestlé by another company, the acquirer would have access to the information maintained by that Nestlé business, which could include personal data.
Right to opt-out of marketing communications
You have the right to opt-out of receiving marketing communications about Nestlé and can do so by:
- following the instructions for opt-out in the relevant marketing communication;
- if you have an account with Nestlé, you may have the option to change your opt-in/opt-out preferences under the relevant edit-account section of the account; or
- Contacting us.
Please note that even if you opt-out from receiving marketing communications, you may still receive administrative communications from Nestlé, such as order confirmations and notifications about your account activities (e.g. account confirmations and password changes).
Access and rectification
You have a right to request access to your personal data. You may send usa request foraccess. If Nestlé cannot provide access to your personal data, it will provide you with the reasons why. You also have the right to request that Nestlé correct any inaccuraciesin your personal data. If you have an account with Nestlé for a Nestlé Site, this can usually be done through the appropriate "your account" or “your profile” section(s) on the Nestlé Site (if available).Otherwise, you can send usa request to rectify your data.
Cookies and other tracking technologies
What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
What types of cookies may be used on Nestlé Sites?
We may use the following types of cookies on Nestlé Sites:
Session cookies - These are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Persistent cookies – These cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within the cookie. These cookies will recognize you as a return visitor.
Necessarycookies - Necessary cookies are strictly necessary for the operation of a Nestlé Site. They enable you to navigate around the site and use our features.
Cookies that send information to us - These are the cookies that we set on a Nestlé Site and they can only be read by that site. This is known as a “First Party” cookie.
We also place cookies on Nestlé advertisements which are placed on other websites owned by third parties (e.g. Facebook). We obtain information via those cookies when you click on or interact with the advertisement. In this situation Nestlé is placing a “Third Party” cookie. Nestlé may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.
Cookies that send information to other companies - These are cookies that are set on a Nestlé Site by our partner companies (e.g. Facebook or advertisers). They may use the data collected from these cookies to anonymously target advertising to you on other websites, based on your visit to the Nestlé Site. For example, if you use a social widget (e.g. the Facebook icon) on a Nestlé Site, it will record your “share” or “like”. Facebook (as the company setting the cookie) will collect the data.
Examples of cookies used on this Website
Cookie used/ type and category
What data is collected?
Help us understand how visitors interact with our Website by providing information about the areas visited, time spent and any issues encountered, such as error messages. This helps us improve the performance of our websites.
All data is collected and aggregated anonymously.
Google Analytics; https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Social Sharing Cookies
(sometimes called "Third Party" cookies, or "Social Widgets")
Social sharing offered on the Website is run by third parties. These third parties may drop cookies on your computer when you use social sharing features on the Website, or if you are already logged into them. These cookies help improve your experience on the Website.
They allow you to share comments/ratings/pages/bookmarks and help to provide access to social networks and social online tools more easily.
These cookies may collect personal data that you have voluntarily disclosed, such as your username.
Cross Site Tracking
These cookies are used to deliver content via targeted advertising that is relevant to you and your interests or to limit the number of times you see a particular advertisement.
These cookies also help us measure the effectiveness of advertising campaigns on Nestlé and Non- Nestlé websites. We may share this information with other parties, including our agencies.
These cookies track users via their IP address.
Other similar technologies
Nestlé Sites also make use of other tracking technologies including IP addresses, log files and web beacons, which also help us tailor Nestlé Sites to your personal needs.
An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes: (i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilized, and (iv) to better tailor content to your needs depending on the country you are in.
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about a user's browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user's browser type and operating system, (ii) information about a user's session (such as the URL they came from, the date and time they visited our website, and which pages they've viewed on our website and for how long), and, (iii) other similar navigational or click-stream data (e.g. site traffic reporting and unique visitor counts).
We may use web beacons (or clear GIFs) on the Nestlé Sites. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page for the purpose of transferring data back to us. We use web beacon information for a variety of purposes, including information as to how a user responds to email campaigns (e.g. the time the email is opened, where the user links to from the email), site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
Data security and retention
In order to keep your personal data secure, Nestlé has implemented a number of security measures, including:
- Secure operating environments - Nestlé stores your data in secure operating environments and only accessible to Nestlé employees, agents and contractors on a need-to-know basis. Nestlé also follows generally accepted industry standards in this respect.
- Encryption for payment information - Nestlé uses industry-standard encryption to provide protection for sensitive financial information, such as credit card information sent over the Internet (e.g. when you make payments through Nestlé's online stores).
- Prior authentication for account access - Nestlé requires its registered consumers to verify their identity (e.g. login ID and password) before they can access or make changes to their account. This is aimed to prevent unauthorized accesses.
Please note that these protections do not apply to personal data you choose to share in public areas such as on community websites.
Nestlé will only retain your personal data for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws.
This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we collect is no longer required in this way, we destroy or delete it in a secure manner.
Nestlé acts as “data controller” for the personal data it processes in the framework of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or Nestlé's personal data collection practices, please contact us by Phone at 0094114724724email at firstname.lastname@example.org mail at Nestlé Lanka PLC. 440, T.B. Jaya Mawatha, Colombo-10, Sri Lanka.
Copyright © May 2016 Nestlé